10 Best Care Coordination Technology Solutions for 2025

Coordinating patient care across multiple providers, facilities, and services remains one of healthcare's most persistent operational challenges. Your staff spends hours scheduling transportation and services manually. Phone tag between care teams delays critical decisions about patient needs. Payment collection for services becomes tangled in paperwork and follow-up calls. These inefficiencies drain resources. For large hospitals, the costs add up quickly, sometimes exceeding $500,000 annually in wasted labor hours and extended bed stays. Meanwhile, patients experience gaps in care during transitions between settings.

The right care coordination technology transforms these workflows. This guide examines 10 leading platforms for 2025, from comprehensive patient logistics systems to clinical coordination tools powered by artificial intelligence. You'll discover what each solution does, how it improves coordination workflows, who benefits most from each platform, and what to expect for pricing and implementation. Whether you're managing nonemergency medical transportation, home health services, or hospital discharge planning, you'll find options designed to cut costs, save time, and help your team focus on patient outcomes.

1. VectorCare patient logistics platform

VectorCare delivers a unified patient logistics platform that addresses the full spectrum of coordination challenges your healthcare organization faces. The system handles everything from nonemergency medical transportation to home health services, durable medical equipment delivery, and discharge planning through a single interface. You gain access to AI-powered automation that eliminates the manual scheduling bottlenecks that currently cost your team hours each day.

What it does

The platform provides five core modules that work together to manage patient services. Hub offers no-code workflow design for scheduling and protocols. Trust manages your contracted vendor network with automated credentialing and compliance tracking. Pay streamlines invoicing and payment collection with ACH and credit card options. Insights delivers machine learning-powered business intelligence dashboards. Connect integrates seamlessly with your existing EHR, CAD, and billing systems without disrupting current workflows.

How it improves care coordination

Your team reduces scheduling time by 90% because automated dispatching intelligence handles the complex task of matching patients with the right services and providers. Real-time messaging between care teams replaces phone tag and delays, ensuring everyone stays informed about patient status changes and service updates. The platform cuts coordination costs significantly, with large hospitals saving over $500,000 annually through reduced labor hours and shorter bed stays.

"VectorCare's AI agents work in the background to automate dispatch tasks, price negotiation, resource management, and billing without requiring constant oversight."

Best for

Hospitals, health systems, and ambulance services benefit most from this care coordination technology. Home health agencies managing multiple patient transitions find value in the unified approach. State health departments coordinating community health services across networks use the vendor management features extensively.

Pricing and implementation

VectorCare offers custom pricing based on your organization's size and service volume. Implementation typically includes system integration support, team training, and ongoing technical assistance. Contact their team directly for a detailed quote tailored to your specific coordination needs.

2. Epic care coordination tools

Epic Systems provides integrated care coordination capabilities within its comprehensive electronic health record platform that millions of patients interact with across the United States. Your clinical teams access patient information, referral management, and care transitions through a unified interface that connects inpatient, outpatient, and specialty care settings. The system leverages Epic's vast network of healthcare organizations to facilitate information exchange and collaborative care planning.

What it does

Epic's care coordination tools enable your staff to manage referrals, transitions of care, and patient engagement directly within the EHR workflow. The platform includes Care Everywhere for health information exchange across different Epic installations and non-Epic systems. Your care coordinators track patient care plans, schedule follow-up appointments, and document interventions using standardized templates. The system also provides patient portals where individuals can view their care plans, communicate with providers, and access educational resources.

How it improves care coordination

Your organization benefits from real-time access to patient records across multiple facilities within Epic's network, reducing duplicate testing and information gaps during handoffs. The platform's Care Companion module helps you monitor high-risk patients after discharge through automated outreach and survey tools that identify potential complications early. Epic's predictive analytics flag patients who may require additional support, allowing your team to intervene before readmissions occur.

"Epic connects over 305 million patients across its network, creating a foundation for seamless information sharing that strengthens coordination efforts."

Best for

Large health systems and academic medical centers already using Epic for their primary EHR gain the most value from these coordination features. Organizations managing complex patient populations across multiple specialties find the integrated approach reduces administrative overhead. Hospitals focused on reducing readmissions through structured discharge planning use Epic's transition tools extensively.

Pricing and implementation

Epic does not publicly disclose pricing because costs vary based on organization size, existing infrastructure, and module selection. Implementation requires significant time and resource investment, typically spanning months to years for full deployment. Your organization will need dedicated IT support, clinical workflow redesign, and comprehensive staff training to maximize the platform's coordination capabilities.

3. Oracle Health care coordination

Oracle Health (formerly Cerner) delivers enterprise-level care coordination technology through its integrated health information platform that connects clinical, financial, and operational systems across your organization. The solution focuses on population health management and care transitions while providing tools for care teams to collaborate effectively across the continuum of care. Your organization gains access to data analytics capabilities that identify care gaps and support proactive intervention strategies.

What it does

The platform provides real-time patient information access across emergency departments, inpatient units, outpatient clinics, and post-acute settings through a unified interface. Your care coordinators use the system to track care plans, manage referrals, and document interventions while monitoring patient progress against established protocols. Oracle Health's HealtheIntent platform aggregates data from multiple sources to create comprehensive patient profiles that inform coordination decisions. The system includes tools for risk stratification and patient outreach that help your team prioritize interventions based on clinical need and resource availability.

How it improves care coordination

Your clinical staff reduces documentation time because the platform automatically pulls relevant patient history and clinical data into care plan templates. The system flags patients who miss appointments or fail to complete recommended follow-up care, enabling your coordinators to reach out before complications arise. Oracle Health's interoperability framework connects with health information exchanges and external EHR systems, ensuring your team has access to complete patient records regardless of where care occurred previously.

"Oracle Health's population health analytics help organizations identify high-risk patients who require intensive care coordination resources before costly complications develop."

Best for

Healthcare organizations with complex IT infrastructures and multiple facilities benefit most from Oracle Health's comprehensive approach. Integrated delivery networks managing patient populations across different care settings use the platform to standardize coordination workflows. Large health systems focused on value-based care contracts find the analytics capabilities essential for managing attributed lives effectively.

Pricing and implementation

Oracle Health structures pricing based on bed count, user licenses, and module selection rather than publishing standard rates. Implementation timelines typically span 12 to 24 months depending on your organization's size and integration requirements. Your team will need dedicated project management resources, clinical workflow redesign support, and comprehensive training programs to ensure successful adoption across all care settings.

4. WellSky care coordination software

WellSky specializes in post-acute and community care coordination through software that connects healthcare providers across different settings. The platform helps your team identify, track, and manage patients throughout their care journeys, with particular strength in home health, hospice, and behavioral health environments. Your organization gains tools designed specifically for managing transitions from hospital to home and coordinating services across long-term care networks.

What it does

The platform provides patient tracking and care journey management capabilities that allow your coordinators to monitor individuals across multiple care settings. Your team documents interventions, schedules services, and communicates with external providers through a centralized interface. WellSky's system includes referral management tools that streamline connections between acute care facilities and post-acute providers, reducing delays in patient placement and service initiation.

How it improves care coordination

Your care teams reduce administrative burden because the software automates documentation workflows and service scheduling tasks that previously required manual phone calls and faxing. The platform supports smoother care transitions by ensuring complete information transfer between providers when patients move from one care setting to another. WellSky's analytics identify patients at risk for readmissions, allowing your coordinators to intervene early with additional support services.

"WellSky's focus on post-acute care coordination technology helps organizations manage the complex transitions that occur when patients leave hospital settings."

Best for

Home health agencies and hospice organizations benefit most from WellSky's specialized care coordination features. Health systems managing accountable care arrangements use the platform to coordinate services across their post-acute provider networks. Behavioral health organizations find value in the platform's ability to track patients receiving community-based mental health services.

Pricing and implementation

WellSky structures pricing based on organization type, user count, and module selection without publishing standard rates publicly. Implementation typically requires several months for system configuration, data migration, and staff training. Your organization will need dedicated project resources to customize workflows and integrate WellSky with existing clinical systems.

5. Netsmart care coordination platform

Netsmart delivers person-centered care coordination technology designed specifically for behavioral health, post-acute care, and human services organizations. Your team gains access to tools that manage services across multiple settings while ensuring providers receive timely, accurate patient information when they need it most. The platform focuses on connecting diverse care teams and tracking individuals through complex care journeys that often involve mental health services, substance abuse treatment, and social services coordination.

What it does

The platform provides comprehensive care management capabilities that allow your coordinators to document interventions, track service delivery, and monitor patient progress across different programs and facilities. Your staff uses the system to create individualized care plans that reflect each patient's unique needs, preferences, and goals. Netsmart's software includes assessment tools, treatment planning features, and outcome tracking that support evidence-based care delivery. The system also handles scheduling, billing, and compliance documentation requirements specific to behavioral health and human services settings.

How it improves care coordination

Your organization reduces information gaps because the platform creates a unified view of each patient's care history regardless of where services were previously received. The system alerts your care teams when patients miss appointments or fail to complete recommended interventions, enabling proactive outreach before crises develop. Netsmart's interoperability features connect with health information exchanges and external provider systems, ensuring your coordinators have access to medical records from acute care settings when making treatment decisions.

"Netsmart's specialized focus on behavioral health and human services coordination addresses the unique challenges organizations face when managing patients with complex psychosocial needs."

Best for

Behavioral health organizations and community mental health centers benefit most from Netsmart's specialized features. Substance abuse treatment programs use the platform to coordinate recovery services across multiple levels of care. Human services agencies managing vulnerable populations find value in the system's ability to track social determinants of health and connect clients with community resources.

Pricing and implementation

Netsmart structures pricing based on organization size, service lines, and module requirements without publishing standard rates. Implementation timelines vary depending on your current systems and customization needs. Your team will need dedicated resources for data migration, workflow configuration, and staff training to ensure successful adoption.

6. ThoroughCare care coordination

ThoroughCare provides value-based care coordination technology that focuses on patient engagement and care team collaboration across the healthcare continuum. The platform helps your organization manage chronic care populations while tracking quality metrics and outcomes tied to value-based payment arrangements. Your care coordinators gain tools designed to support proactive patient management and reduce avoidable hospital utilization through structured interventions and regular patient touchpoints.

What it does

The platform provides care plan management, patient engagement tools, and analytics dashboards that support value-based care programs. Your team creates customized care plans for patients with chronic conditions, schedules interventions, and tracks adherence to treatment protocols through the system. ThoroughCare includes remote patient monitoring integration that allows your coordinators to receive alerts when patients report concerning symptoms or vital signs fall outside target ranges. The software also handles appointment scheduling, secure messaging between patients and providers, and documentation workflows that support quality reporting requirements.

How it improves care coordination

Your organization improves patient outcomes because the platform enables regular touchpoints with high-risk individuals before complications require emergency intervention. The system's analytics identify patients who need additional support based on clinical indicators and engagement patterns, allowing your team to prioritize outreach efforts effectively. ThoroughCare's patient portal and mobile app engage individuals in their own care management, improving medication adherence and lifestyle modification success rates.

"ThoroughCare's integrated approach to patient engagement and care team coordination helps organizations succeed in value-based payment models that reward quality over volume."

Best for

Health systems participating in accountable care organizations and bundled payment programs benefit most from ThoroughCare's value-based focus. Primary care practices managing Medicare Advantage populations use the platform to meet quality benchmarks and reduce total cost of care. Chronic care management programs find value in the remote monitoring and patient engagement capabilities.

Pricing and implementation

ThoroughCare structures pricing based on patient volume and feature requirements without publishing standard rates publicly. Implementation typically requires configuration of care protocols, staff training, and integration with your existing EHR systems. Your organization should plan for several weeks to months depending on customization needs and team readiness.

7. Care Coordinations platform

Care Coordinations offers provider-focused care coordination technology designed to streamline workflows for healthcare teams managing complex patient populations. The platform emphasizes patient and family engagement alongside provider tools, creating a comprehensive system that addresses coordination challenges from both clinical and patient perspectives. Your organization gains access to features that support communication, care planning, and engagement across the entire care journey.

What it does

The platform provides care coordination software and patient engagement tools that work together to support your team's workflow needs. Your care coordinators access features for managing care plans, tracking patient progress, and facilitating communication between providers. The system includes patient-facing components that allow individuals and their families to stay informed about care plans, appointments, and next steps. Care Coordinations focuses on creating transparency throughout the coordination process while reducing administrative burden on your clinical staff.

How it improves care coordination

Your team benefits from integrated communication tools that keep everyone involved in a patient's care informed about status changes and upcoming interventions. The platform reduces coordination gaps by providing both providers and patients with visibility into care plans and responsibilities. Care Coordinations reports a 98% successful outcome rate with referrals, indicating strong performance in connecting patients with needed services and ensuring follow-through on recommended care.

"Care Coordinations' dual focus on provider workflows and patient engagement creates a coordination model that addresses challenges from multiple angles simultaneously."

Best for

Healthcare organizations managing transitions of care and complex patient populations benefit most from this platform. Provider groups participating in value-based care arrangements use the system to coordinate services effectively. Organizations prioritizing patient engagement alongside clinical coordination find value in the combined approach.

Pricing and implementation

Care Coordinations structures pricing based on organization size and feature requirements without publishing standard rates. Implementation timelines vary depending on your current systems and customization needs. Contact their team directly for detailed pricing information tailored to your specific coordination workflows and patient volume.

8. Aidoc AI care coordination

Aidoc delivers AI-powered care coordination technology that specializes in radiology and acute pathology detection across your hospital's imaging workflows. The platform analyzes CT scans, MRIs, and other diagnostic imaging in real time to identify critical conditions like intracranial hemorrhage, pulmonary embolism, and acute stroke, then immediately alerts the appropriate specialists. Your clinical teams receive instant notifications about time-sensitive cases that require urgent intervention, eliminating delays that occur when radiologists work through large imaging queues sequentially.

What it does

The platform provides automated detection and triage of acute pathologies found in diagnostic imaging studies across your emergency department and inpatient units. Your radiologists benefit from AI algorithms that flag critical findings instantly, while the system simultaneously alerts interventional specialists, neurosurgeons, and emergency physicians who need to respond. Aidoc incorporates relevant patient data directly into the alert notifications, giving your specialists complete clinical context without requiring them to search through multiple systems for information. The platform creates a communication hub where your care teams discuss cases and coordinate interventions through secure messaging.

How it improves care coordination

Your hospital reduces time to treatment because specialists receive immediate alerts about critical cases rather than waiting for routine radiology reports. The platform improves outcomes for stroke patients by enabling your interventional neurology team to prepare for procedures while patients are still in the CT scanner. Aidoc's coordination tools connect emergency physicians, radiologists, and procedural specialists through a unified interface that eliminates phone tag and ensures everyone involved in a case has access to the same information simultaneously.

"Aidoc's AI care coordination platform transforms acute care workflows by ensuring the right specialists respond to critical imaging findings within minutes rather than hours."

Best for

Hospitals managing stroke programs and cardiac emergency services benefit most from Aidoc's specialized capabilities. Health systems focused on reducing door-to-intervention times for pulmonary embolism and intracranial hemorrhage use the platform extensively. Academic medical centers with multiple interventional specialists find value in the automated triage and communication features.

Pricing and implementation

Aidoc structures pricing based on imaging volume and module selection without publishing standard rates publicly. Implementation typically requires integration with your PACS system and existing radiology workflows. Contact their team directly for pricing information tailored to your hospital's imaging volume and specialties.

9. CCS Health care coordination

CCS Health provides care coordination software that bridges the gap between health and social services through a unified platform designed to manage patient needs across both clinical and community settings. The system focuses on reducing risk and connecting resources for patients who require support beyond traditional medical interventions. Your care coordinators gain tools that address social determinants of health while managing clinical coordination workflows, creating a comprehensive approach to patient wellbeing that extends beyond hospital walls.

What it does

The platform provides care coordination capabilities that allow your team to identify patient needs, connect individuals with appropriate services, and track outcomes across health and social service providers. Your coordinators use the system to manage referrals to community resources, schedule services, and document interventions that address both medical and social needs. CCS Health includes features for tracking patient progress, ensuring follow-through on referrals, and maintaining communication between healthcare providers and community organizations.

How it improves care coordination

Your organization benefits from integrated health and social service coordination that addresses the full spectrum of patient needs through a single care coordination technology platform. The system reduces risk by ensuring patients receive timely connections to housing assistance, food security programs, and other social support services that impact health outcomes. CCS Health reports a 98% successful outcome rate with referrals, indicating strong performance in connecting patients with needed resources and ensuring interventions occur as planned.

Best for

Healthcare organizations managing populations with significant social needs benefit most from CCS Health's integrated approach. Health systems participating in value-based arrangements use the platform to address social determinants that drive healthcare utilization. Community health centers and accountable care organizations find value in the combined health and social service coordination capabilities.

Pricing and implementation

CCS Health structures pricing based on organization size and service requirements without publishing standard rates. Implementation timelines vary depending on your current systems and workflow customization needs. Contact their team directly for pricing details tailored to your specific coordination requirements and patient population characteristics.

10. Health Recovery Solutions telehealth and RPM

Health Recovery Solutions combines telehealth and remote patient monitoring into a single care coordination technology platform that extends your clinical reach beyond traditional care settings. The system enables your care teams to monitor patients recovering at home, manage chronic conditions remotely, and intervene early when health indicators suggest complications may be developing. Your organization gains tools that support virtual visits, continuous vital sign monitoring, and automated patient engagement without requiring patients to travel to your facility for routine check-ins.

What it does

The platform provides remote monitoring devices that transmit patient vital signs including blood pressure, weight, blood glucose, and oxygen saturation directly to your care coordinators in real time. Your team accesses a dashboard that displays patient data, flags values outside target ranges, and enables video consultations when clinical concerns arise. Health Recovery Solutions includes automated patient education and engagement tools that deliver personalized content based on each individual's condition and care plan. The system handles documentation requirements for remote patient monitoring billing codes, streamlining administrative workflows for your staff.

How it improves care coordination

Your care teams identify health deterioration early because the platform continuously monitors patient data and generates alerts when vital signs fall outside acceptable parameters. The system reduces unnecessary hospital readmissions by enabling timely interventions before complications require emergency care. Remote monitoring capabilities allow your coordinators to manage larger patient panels effectively while maintaining regular contact with individuals who need additional support during recovery periods or chronic disease management.

"Health Recovery Solutions' integrated approach to telehealth and RPM helps organizations extend care coordination beyond hospital walls while maintaining close monitoring of high-risk patients."

Best for

Hospitals managing post-discharge patients benefit most from Health Recovery Solutions' remote monitoring capabilities. Chronic care management programs use the platform to track patients with heart failure, diabetes, and other conditions requiring regular monitoring. Home health agencies find value in the telehealth features that reduce travel time while maintaining quality patient interactions.

Pricing and implementation

Health Recovery Solutions structures pricing based on patient volume and service requirements without publishing standard rates publicly. Implementation includes device distribution to patients, staff training on platform features, and technical support for connectivity issues. Contact their team directly for pricing information tailored to your organization's patient population and monitoring needs.

Next steps for your team

The right care coordination technology transforms how your organization manages patient services, reduces administrative burden, and improves outcomes across the continuum of care. Your team now has detailed information about ten leading platforms, each designed to address specific coordination challenges from acute care to post-acute transitions and everything in between.

Start by identifying your organization's most pressing pain points before evaluating specific vendors. Do you spend hours scheduling patient transportation manually each day? Does information sharing between care teams create bottlenecks that delay critical care decisions? Are preventable readmissions straining your resources and impacting quality metrics? Your honest answers to these questions will guide which solution aligns best with your existing workflows and strategic priorities.

VectorCare offers a comprehensive approach if you need unified management of patient logistics across multiple service types, from nonemergency medical transportation to home health coordination and DME delivery. Schedule a demo with VectorCare to explore how AI-powered automation and integrated workflows can reduce your coordination time by 90% while saving over $500,000 annually for large hospital systems.